About Us

Five Bugles Institute was founded in 2010 with five core values:
Duty, Honor, Courage, Tradition, and Excellence.

Our Core Belief - Five Bugles Institute

Our Core Belief

Our fundamental belief is to honor the history and traditions of the fire service while preparing tomorrow’s leaders for the challenges they will face. At the same time, we strive for an environment of educational excellence for all of our students, providing the most up to date training in full compliance with standards set forth by the Florida State Fire College.

Handpicked Instructors - Five Bugles Institute

Handpicked Instructors

Our instructors are handpicked based on their background, education, experience, and vision for the future of the fire service. They are required to attend regular staff meetings, and are subject to annual review to remain on staff with us. They are also encouraged to pursue additional training and education inside and outside of the fire service to better themselves in their chosen field.

Full Service Training Provider - Five Bugles Institute

Full Service Training Provider

FBI is a full service training provider. We are fully capable of teaching prerequisite and continuing education classes for Fire Inspector, Fire Investigator, Fire Instructor, State Pump Operator, Fire and Life Safety Educator, Fire Officer I and II, and part of the Fire Officer III curriculum. We also offer additional classes such as Public Information Officer, National Incident Management System classes (ICS-300 and ICS-400), and classes applicable towards advanced certifications for Inspector and Investigator.

Economical Tuition Rate - Five Bugles Institute

Economical Tuition Rate

Quality educational opportunities are only part of the equation. I understand how the economy has affected departments and their need to get more value for their investment. Five Bugles offers an economical tuition rate, plus offers a discount and first seating preference for agencies who host classes with us. Additionally, we have successfully been able to help our students transfer classes for college credits to St. Petersburg College (SPC), Hillsborough Community College, Polk State College, and other institutions.

Meet Our Founder

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Mark Goldfeder, MS, NRP, President

Mark Goldfeder is a 30-year veteran of the Fire and Emergency Medical Services arena and has been providing career advancement training to Florida's fire service personnel since 2010.  He is the President and co-founder of Five Bugles Institute, a Professional member of the National Speakers Association, and provides specialized training, education, and other services such as keynotes and programs on leadership development, mentoring, and implementing change within the organizational culture to public service and corporate clients. He is a State Advocate for the National Fallen Firefighters Foundation Everyone Goes Home® program, a member of the Mental Wellness section of the Florida Firefighters Safety and Health Collaborative and is active in several first responder behavioral health support groups.

Mark possesses a master’s degree in Organizational Leadership from Norwich University and has been an instructor, curriculum developer, and dedicated and passionate speaker for over 25 years. He possesses multiple National and State of Florida instructor certifications, has received training from the International Critical Incident Stress Foundation, has presented at the local, regional, and national levels, and has been published by Fire Engineering Magazine. He has a wife and two children, is a retired baseball umpire, and has deployed to multiple disasters and national events as part of the National Disaster Medical System where he has functioned as a Strike Team leader, paramedic, translator, trainer, and safety officer.

Meet Our Lead Instructors

Steve Chasteen,

Steve Chasteen - FL Fire Investigator Curriculum, Specialized Fire Investigation Classes

Steve has been in the fire service since 1972 serving as a volunteer firefighter and a full-time career firefighter and company officer for 27 years for the City of Bloomington, Illinois Fire Department. He worked as a municipal fire investigator for the fire department for a number of years prior to returning to suppression duties on a ladder company where he retired as a Lieutenant.

Steve has also worked as a private fire investigator working in the insurance industry conducting fire investigations for the past 38 years. He has conducted more than 3,200 fire scene examinations and fire analysis to determine the origin and cause of the fire. Steve has testified extensively in both State and Federal Court as an expert witness. Steve is recognized as an “Associate at the Institute of Fire Engineers in London, England. He is a “Certified Fire Investigator” recognized by the International Association of Arson Investigators as well as a “Certified Fire and Explosion Investigator” recognized by the National Association of Fire Investigators. Steve also attended the ATF National Academy in Glynco, Ga. He is still a member of the MABAS 41 Fire Investigation Team in McLean County, Illinois.

Steve has worked as a “Field Staff Instructor” with the University of Illinois Fire Service Institute in Champaign, Illinois. He has worked as one of the lead instructors in the Fire/Arson Investigation Training Program providing instruction to firefighters, police officers and insurance company representatives. He is also a National Instructor with the Public Agency Training Council in Indianapolis, Indiana. Steve has also provided fire investigation training to criminal investigators from various branches of the US Military.

Steve regularly consults with various local and state fire officials as well as law enforcement agencies around the country to provide assistance in fire investigation and fire scene analysis. He has also provided expert assistance
to prosecutors in criminal cases as well as to the insurance industry and manufacturers in civil cases.

Richard Sherman

Richard Sherman

Rich is one of the founding instructors with Five Bugles Institute. He has over 20 years of experience with Fire and EMS and is Florida State Fire College certified in Fire Officer I, Fire Instructor I, Live Fire Training Instructor I, Fire Safety Inspector I, and is a State Certified Pump Operator.  Rich is equivalently certified by the National Board for Fire Service Professional Qualifications, a BLS Instructor for the American Heart Association, certified by the National Association of Emergency Medical Dispatchers, and a State of Florida EMS Dispatcher of the Year.

Donald McKiernonSq FBI

Donald McKiernan - Community Risk Reduction, Fire Code Administrator

Don has 15 years of combined experience in the emergency services arena working as a Firefighter/Paramedic, SWAT medic, Water Extrication (WET) Team member, and has served in the company officer, driver/engineer, and aerial apparatus operator roles for his previous departments. He also has significant community risk reduction experience as a Fire Inspector and Fire Investigator.

Don possesses multiple certifications from the Bureau of Fire Standards and Training including Fire Officer I and II, Fire Instructor III, Fire Code Administrator, Fire Safety Inspector I and II, Fire Investigator, and Pump Operator. Don is also a State of Florida certified Paramedic.

Don is also a 2017 graduate of the National Fire Academy’s (NFA) Managing Officer program and has completed several additional classes in the Arson, Community Risk Reduction, and Emergency Operations programs.  His NFA classes include: Command and Control of Incident Operations, Evaluation of Performance-Based Designs, Command and Control of Target Hazards, Private Protection Systems for Emergency Operations, Fire Investigation: Essentials, and Fire Investigation: Electrical Systems.

Shiobhan Business Portraits-18c

Attorney Shiobhan Olivero - Legal Issues for Investigators (ATPC2670)

Shiobhan earned her undergraduate degree from St. Leo University, where she received her B.A. degree in Criminal Justice. Shiobhan then went on to attend law school at Stetson University College of Law, where she earned a Certificate of Concentration in Trial Advocacy.  She was also a recipient of the Victor Wehle Award for Excellence in Trial Advocacy and the William Blews Pro Bono Service Award.

After being admitted to the Florida Bar in 2010, she worked as an Assistant Public Defender for the Sixth Judicial Circuit in both Pinellas and Pasco counties. In her time there, she handled a wide variety of cases ranging from second degree misdemeanors and DUI’s to capital felonies and tried over 30 jury trials, and represented thousands of clients.   After her time at the PD’s office, she then worked for a state-wide private criminal defense firm.

Shiobhan created Olivero Law, P.A. in 2015 so she could give each client her personal attention.  In addition to running her law firm, Shiobhan is an adjunct professor at St. Petersburg College, teaching the Paralegal program.  She is also a certified divorce coach and a certified Insight life, success, and business coach.

What Our Students Have to Say

“Thank you for such a great class this past week.  It was an awesome learning experience for me, and I really feel prepared for the state exam following your class.”

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Stephen F.

“Thank you so much for being a positive mentor. I have a new outlook on the fire service because of you. I am honored to be able to take your class.”

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A Five Bugles Institute Student Alumni

“Very knowledgeable instructor.”

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A Five Bugles Institute Student Alumni

“Thank you again, great class.”

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A Five Bugles Institute Student Alumni

“I really enjoyed the passion that you put into instruction.”

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A Five Bugles Institute Student Alumni

“It was a great four weeks. Thanks for everything.”

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A Five Bugles Institute Student Alumni

“Mark did a great job. This was a lot of material but he did a great job. I feel like I learned so much this past week.”

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A Five Bugles Institute Student Alumni

“Thank you for igniting a fire in us to do amazing things in the fire service.”

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A Five Bugles Institute Student Alumni

“I would recommend Five Bugles to anyone looking to take classes.”

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A Five Bugles Institute Student Alumni

“Thanks Mark. You set us up for success.”

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A Five Bugles Institute Student Alumni

“I can't say enough how appreciative we are of you. You have made such an impact on me personally. You are by far the absolute best instructor and mentor I've ever experienced. Welcome to the family!”

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Lindsay, Seminole Fire Rescue

We look forward to seeing you in class!

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